Speakers:

Please note that the following speakers are from the last event held in March 2017

Theo Blackwell is Cabinet member for Finance, Technology and Growth at LB Camden. Theo has been a councillor for 15 years and worked in public policy for over 20 years. In 2010 he advised UK Digital Champion Martha Lane Fox on local government for A Manifesto for a Networked Nation and over the last 5 years Theo was the head of policy for the video games industry where he led on their work on Brexit and the Next Gen Skills campaign to reintroduce computing in schools. Theo sits on the Advisory Board of Digital Leaders and is a Policy Fellow of Public Group International Ltd. His posts on digital transformation in local government can be found on https://medium.com/@camdentheo

 




Paul Brewer, Director for Digital & Resources, Adur and Worthing Councils.

Paul has worked in change and technology roles in local government for 18 years and is passionate about the need for radical change in how local public service outcomes are delivered to citizens and communities. Paul has led the award-winning digital work at the Councils which has introduced an entirely new IT architecture using cloud technologies, with the ability to build applications in a 'no code' environment in-house. He is currently in the process of creating a civic design lab, to build the capabilities for undertaking place-based public service transformation and social innovation.

 

 

Matthew Cain, Head of Digital, London Borough of Hackney

Matthew Cain joined the London Borough of Hackney as Head of Digital in January 2017, responsible for data, applications, information governance, developers and business solutions. He previously worked at Buckinghamshire County Council where he led the digital strategy, adopting an approach that 'It's the GDS way until our users say it isn't'. Through its digital programme Buckinghamshire saved nearly 1m in 2016/17. Matthew formerly worked as a strategy consultant for MTM London, leading key engagements for HMRC, ACAS, the BBC and Sky News.

 



Nick Chrissos, Head of Innovation Technology, Cisco

Nick Chrissos With more than 20 years in product development, marketing and sales, Nick is the Head of Innovation Technology for Cisco in UK and Ireland, responsible for collaborative research and leadership of the Cisco CREATE team.

His previous roles have included the CTO of Collaboration in UK and the Head of Unified Communications Technology in Europe. A dynamic thought leader and an ambassador for Cisco, Nick has a particular passion for exploring the way cutting edge technologies can transform the way we work, live and play.


 

Michael Clark, Head of Verify local, has been working on policy, strategy and commercials in the GOV.UK Verify team for over 2 years. Michael's previous experience has been on industrial, infrastructure and energy strategy in various economic advisory roles across government. Michael's master's background is in economics, studying at the Sorbonne, Paris.

 




Paul Copping is Chief Innovation Officer at Digital Greenwich
, serving the Royal Borough of Greenwich, population 270,000. His role is to engage with industrial partners to deploy integrated technology solutions that will result in more innovative, agile and cheaper services for Greenwich citizens. Paul is currently working on connected and autonomous vehicles; 5G wireless; digital currency; and a collaborative smart city procurement framework. Paul has an MBA in Marketing from Cass Business School and an MA in Spanish and French from the University of Cambridge. His earlier career background is in telecoms (Nortel, BT) and mobility (Transport Research Laboratory) with a focus on corporate development and innovation management.

 



Steve Cliff - Director, Leadership Coach and Trainer at the Socitm Leadership Academy

Steve has created and delivered leadership development programmes in the public sector for over 5 years. Over 150 leaders across the UK have graduated from two main programmes: 'Top Talent' (for all high potential leaders) and 'Empowering Women in a Digital World'.

Steve is a qualified coach with the world-renowned Coaches Training Institute after having worked in leadership roles with IBM over a 25 year career in digital technology and transformation. He is passionate about creating sustainable culture change; achieved through combining workshops for group learning, the neuroscience of behavioural change and support from personalised coaching.


Geoff Connell, President SOCITM and Head of Information Management and Technology at Norfolk County Council

Highly experienced local public sector ICT manager. Has led teams in a number of local authorities to modernise and optimise ICT infrastructures, as well as delivering digital transformation programmes to enable new delivery models to reduce costs and improve services. Active in the Local Government programme management, knowledge sharing and policy development areas through board membership of sub-regional, regional and national groups including Socitm and the London & Local CIO Councils. Specialties:
* Hands on management of in-house ICT services for multiple local authorities, vendor management and internal relationship management
* Shared service development and delivery combined with collaborative leadership to enable wider partnership working
* Property portfolio rationalisation supported by mobile & flexible working
* Improving Customer Services through process redesign & automation, CRM, MDM, middleware and Web technologies
* Digital service redesign, preferably radical! Including online self-service, mobile working and lean process optimisation
* Data warehousing, master data management and business intelligence

Alan Crawford, Chief Information Officer, City & Guilds Group

Alan Crawford has a track record of delivering large scale organisational change and has a passion for leading the culture change needed to ensure adoption and take up of digital investments. Alan is recognised as an innovator in the tech sector and is a proud supporter of Byte Night - the business and IT annual sleep-out that raises funds to prevent youth homelessness in the UK.

 

 



Sarah Daniels, Programmes and Relationship Manager, Worcestershire County Council

Sarah has worked in Local Government for the past 16 years predominantly in Customer Access related roles. In particular, Sarah was involved in the set-up of the Worcestershire Hub Partnership in 2003 and worked as an operational manager for one of the six District partners covering three face to face centres and a customer contact centre. Being part of the project to form a shared service within the partnership then led to a move to Worcestershire County Council as a Development Programme Manager in 2009 for the Worcestershire Hub Shared Service (WHSS). Since then Sarah has led many projects and developments from within her team to focus the customer service operating model into a more digital environment. Her current role is focussed on leading customer access related technology change within the County Council and the WHSS in order to respond to demand management in the context of prevention. Sarah also leads on the operational and transformation contract requirements between the WHSS and their managed service provider since it was commissioned in 2015.

Adrian Davis, Gov PDC Delivery Manager, Cabinet Office's Infrastructure and Projects Authority (IPA)

Adrian Davis, on behalf of the Infrastructure and Projects Authority (IPA), leads on the deployment and growth of the 'Government Project Delivery Community (GovPDC)' across Government. GovPDC is an online social network, set up on the Knowledge Hub.net site. IPA's vision for the GovPDC, is to bring together everybody involved in Project Delivery across government, into one digital place and use it to maximize the opportunities for members to collaborate, share and learn from each other. Since the GovPDC was launched last September it has steadily grown in size, won a cross government Smarter Working Award and GovPDC members are demonstrable benefiting from the collaboration opportunities being in the same digital place brings.

 


Tracy Dodds, Digital Services Manager, Bristol City Council


Tracy is Service Manager for Digital Services at Bristol City Council. Over the past 3 years she has overseen the delivery of 20+ digital services and the relaunch of Bristol City Councils website in October 2015. She is a firm believer in user centred service design and has made sure it is at the core of Bristol City Council's service transformation programme.

 



Yvonne Gallagher, Director of Digital Value for Money, National Audit Office

Yvonne has over 25 years' experience in IT, business change, digital services and cyber and information assurance. She has had senior roles in the private sector in large organisations such as the Prudential and Network Rail and also in the public sector in government.

Yvonne's role in the NAO is to support the NAO's work for Parliament evaluating how well Digital and associated business change programmes are implemented to deliver value for money. She was CIO in two government departments, as well as Chief Digital Officer and CIO in the private sector prior to her move to the NAO.

Yvonne is also a Fellow of the BCS and member of their Public Policy and Affairs board.

Adam Green, Local Government Account Manager, Zengenti

As account manager, Adam looks after Zengenti's many local-government clients. He implemented his first major system for Essex County Council in 1992, and has never been far from a civic centre or county hall since. He is constantly scanning the horizon for the next digital, organisational, or managerial development that can help councils do more with less.

Tim Gregson (@timuk), Local & Regional Government CTO, Digital Advisory Services, Microsoft

Tim has 39 years' experience in the IT industry covering a wide range of activities from mainframe computer operations through systems design and development to working as the CIO for an innovative local authority in the UK prior to joining Microsoft. During his time at Microsoft Tim has always been customer facing and has worked with customers in the public, communications, retail, financial, transportation and professional services sectors. Tim is currently the Microsoft Services CTO for Local and Regional Government and also has a lead role regarding Microsoft CityNext initiatives in the UK. His current customers include several local authorities where he is leading on digital initiatives focussed on transforming public services.

 

Chris Head, Socitm Insight Research

Christopher Head Chris is an independent consultant specialising in the public sector. Chris is also a Principal Associate of Socitm Insight, the research arm of the professional society for public sector ICT managers, a Visiting Fellow at Henley Business School, University of Reading, and an Honorary Fellow at Kingston University.

Chris specialises in public sector economics and technology, particularly the strategic approaches to exploit the opportunities that technologies present if organisations unlock imagination and innovation. At Henley, he won the joint Harvard Business School/Cranfield University award for his paper on systems development at the London Stock Exchange.

Chris has written over 70 books and detailed reports, chiefly for SOCITM, and concerned with topics that senior public sector managers are wrestling with. He is the author of the forthcoming Socitm Insight report on Place as a Platform.

Chris's primary interest is the transition from the industrial age to 'digital literacy', including exploiting the intrinsic value of the information assets that organisations hold, and the risks organisations face from perpetuating industrial age thinking about information at senior management levels. He enjoys landscape photography and industrial archaeology.

Catherine Holmgren, Website Manager, Essex County Council

Catherine has been a project manager and content specialist in digital for ten years, working for some of the biggest retailers in the U.K. She began her digital career as a project manager loading the first 10000 products onto the Homebase website, and has implemented new builds, re-platforms, and reskins within the retail sector. She is an experienced trader, marketeer, and analyst. She moved into the public sector working for local government two years ago, and helped launch and grow the new website and brand Living Well Essex for Essex County Council.

 

 



Nadira Hussain, Former SOCITM President and Head of ICT at the London Borough of Tower Hamlets

As the Head of ICT at the London Borough of Tower Hamlets, Nadira is leading diverse teams to implement complex programmes and projects to deliver business priorities through exploiting digital transformation opportunities, facilitating the change to ways of working and realising efficiencies. As President of SOCITM (15/16), Nadira focused on two areas: exploiting ways in which local government can improve service delivery and value for money through sharing, and attracting more women to the Society, supporting the provision of personal development opportunities through the successful launch and delivery of the 'Empowering Women in the Digital World' leadership programme and improving the visibility of women more widely.

Barbara Keating, Business Change Manager, London Borough of Islington

Barbara Keating is the Business Change Manager and Strategic Online Lead for Islington Council's Digital Customer programme. The programme's goal is to transform the digital infrastructure and build virtual council services. Barbara has a 15 year background in strategic online development and digital communications across a range of sectors.





Rocco Labellarte, Assistant Director of Digital Solutions & IT, London Borough of Enfield

Promoting the design and adoption of effective technology in the public sector.

Rocco works as Director of Digital Solutions and IT for the London Borough of Enfield Council where he is implementing an collaborative CRM platform for local government. At the same time, he is leading a partnership initiative across public and private sector partners to deliver the first AI of it's kind into local government, with a go-live date projected for Q1/2017.

In previous years, Rocco has worked across a number of public and private sector organizations. As director of consumer services for Unilever he coordinated the delivery of IT support services across Europe. In other roles he has delivered and operated a number of shared service initiatives including public-private joint ventures and pure government owned solutions, covering both IT and corporate service management.

More recently, he has been ranked in the top 20 CIOs across the UK, predominantly for his work in driving the adoption of Cloud technologies.

In his spare time, Rocco continues to write software, having progressed from a Sinclair ZX81 back in 1984, through to SmartPhone development - worlds apart, and a reflection on how fast technology has progressed.

Jonathan Lewis, Chief Commercial Officer, Zengenti

Jon's background includes digital strategy, user experience, and content governance. He has a talent for marrying corporate objectives with user needs, and enjoys working with others to do the same. Over the last 6 years, he's supported our clients through every stage of digital maturity - running workshops, managing projects, and presenting at board level to get buy-in with senior stakeholders.

Michael MacAuley, General Manager UK & Ireland, Liferay

Mike has been involved with digital programs his entire career and pioneered the use of online communities for business in the 1990's. He spent 10 years in the Public Sector and became involved with Liferay in 2009 when developing a UK-wide project based on the Liferay platform. He subsequently joined Liferay in 2013 and since then his experience as a Liferay customer has helped with meeting the needs of organisations of all kinds. Customer centric and business focused; Mike is a strong advocate for digital transformation and has a keen interest in new digital business models supported by open, flexible and agile technology.

 

 

Alison Mckenzie-Folan, Deputy Chief Executive, Wigan Council

Alison Mckenzie-Folan is Deputy Chief Executive and part of the Senior Management Team at Wigan Council with strategic responsibility for a range of services including policy, strategy and transformation, placed based integration services, revenues and benefits, customer services, libraries and heritage, ICT, public relations and HR and OD. Alison is currently leading the #digitalwigan strategy which has been awarded LGC Digital Council of the Year 2016 and Digital Leaders 2016 Digital Council of the Year.

Alison has strategic responsibility for the councils transformation programmes and public service reform.

Previous to this role, Alison was Head of HR & OD for Wigan Council and also the Interim Director of HR and OD for NHS Ashton, Leigh and Wigan PCT. She joined local government in 2008, after a career in central government culminating in roles as Deputy Director Finance and Deputy Director HR for the Health & Safety Executive.

She has extensive experience in business transformation and organisational development with a passion for modernising services to deliver tangible 'business' performance outcomes and value for money for residents and customers.

Adam Micklethwaite, Director of Business and Innovation, Good Things Foundation.

Using innovation and expertise, Adam leads on finding new ways to increase the organisation's scale and depth of impact. He is passionate about finding new ways to combine cutting edge digital technology and community-based support to deliver solutions that change people's lives, working across the private, public and third sectors. Before joining Tinder Foundation, Adam was a senior civil servant in the UK Government, leading policy and delivery for enterprise and small business support in the UK Department for Business, Innovation and Skills. Prior to this, he worked across a variety of Government policy areas in lifelong learning and skills, launching the UK National Careers Service and implementing the first ever system of student loans in UK Further Education.

Irina Pencheva, Verify Local engagement lead, Government Digital Service

Irina is an engagement lead with the #VerifyLocal programme at the Government Digital Service where she leads on the Concessionary Travel and Blue Badge pilots. Prior to joining GDS, Irina worked in the private and non-for-profit sectors, specialising in public sector technology strategy and implementation. She was a technology and strategy consultant at Accenture and policy manger at techUK where she focused on public procurement and industry engagement. She also worked in EU public affairs in Brussels. Originally from Bulgaria, Irina holds a Bachelor of Politics and International Relations from Bath University and a Masters of Public Administration from University College London.

Andy Prior, Digital and Customer Access Manager, Breckland and South Holland District Councils

Andy joined Breckland and South Holland District Councils as Digital and Customer Access Manager just over a year ago, this is a shared management role across both councils. Andy is leading the move to digitalising of council services and promoting channel shift. This is Andy's first role in the public sector having moved from Yell.com where he was a senior product manager using Agile principles to improve the user journey across Yell.com. Prior to this he spent more than twenty years working for Johnston Press newspaper group in senior digital roles.

 

 

 

Matt Prosser, National Lead for Digital - Solace, Chief Executive - Dorset Councils Partnership

Matt Prosser has worked in local government for nearly twenty five years. Prior to becoming Chief Executive of the Dorset Councils Partnership serving North Dorset District Council, West Dorset District Council and Weymouth & Portland Borough Council, Matt worked as shared Strategic Director for South Oxfordshire and Vale of White Horse Councils for seven years managing a wide portfolio of statutory and non-statutory services.

Matt has a wide experience within local government, having worked as a management consultant and regional programme manager for the then Improvement and Development Agency (IDeA), part of the Local Government Association. Here he supported local government improvement across the board; but specialising in developing strategic top teams, working with both elected members and officers.

A Chartered Marketer, Matt is passionate about ensuring council services are focused on the customer, putting a great emphasis on supporting elected members in their roles, developing staff and communities whilst transforming council services. He is committed to using technology and digital solutions to the best effect for the benefit of customers and the business and is the lead spokesman on Digital for Solace.

As well as his 'day job' Matt currently chairs the Dorset Chief Executive Group and is the Executive Sponsor for the work in Dorset around Local Government Reorganization, as Dorset potentially look to move from nine authorities to two unitary councils in 2019.

Twitter: @mattprosserceo

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